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Responding to Negative Feedback on Social Media

I don’t have to drone on and on about how important it is that your business is on social media.  Chances are, if you’re reading this article, you’re already set up with at least a few different outlets.  But, now that you’ve stuck your neck out there and made yourself available to your customers and the world, you’ve also opened yourself up to the scrutiny. 

Read More: http://ow.ly/sSCCZ 

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